"When I received my initial shipment of 2 oil paintings, there was a slight problem with one of the oil paintings I ordered, in that a key background detail was omitted. I contacted your Customer Service Department by email, and they responded virtually immediately! They said they would commission a new oil painting, and that it would be free, of course. I have just received the replacement oil painting, and it is perfect! I am so delighted, not just by the quality of the oil paintings, but by the immediacy of the response to my initial problem, AND the hassle free way I was served. I highly recommend your company! Great experience!"