Questions and answers
Do you have questions? Please read our commonly asked questions to find important information about purchasing our hand-painted oil paintings. If you still have any questions or concerns, please do not hesitate to contact our Customer Service Team here at iPaintings.com. We're always here to help!
About our Oil Paintings
Will the oil painting I order look like the picture on your website?
You must see our oil paintings in person to truly appreciate the fine attention to detail and the rich colors and textures that are evident in every hand-painted masterpiece we sell. As beautiful as they appear on our website, our oil paintings are 10 TIMES more beautiful in person. Since each oil painting is entirely hand-painted by an individual artist, one can expect some minor variations in the actual oil painting you receive and the picture on our website.
How can you sell your oil paintings at such low prices?
iPaintings is one of the largest sources of hand-painted museum quality oil paintings. We travel the world over to find only the most talented artists and then we purchase thousands of the finest oil paintings directly from master artists. As a result, we not only eliminate the middleman, but we also eliminate the gigantic profits that most other companies build into their high prices when they sell similar style oil paintings. Since we have such huge buying power, we pass the savings directly onto our customers.
Are the oil paintings shown on your website entirely hand-painted?
We guarantee that all of our oil paintings are entirely hand-painted from start to finish by the finest artists. Our oil paintings are NEVER machine generated, are NEVER prints reproduced on canvas (canvas transfers), and are NEVER computer generated copies made to look as if they are textured. Please be assured that NO printing or digital imaging techniques are ever used.
Every oil painting starts out with a blank artist canvas and top quality oil paints. Then, only the most highly skilled and talented master artists are chosen to meticulously paint our oil paintings, brushstroke by brushstroke, until each completed oil painting is a true masterpiece.
To learn more about the painting process and view one of our master artists at work, please click here.
Ordering and Payment
What forms of payment do you accept?
We accept the following forms of payment: MasterCard, Visa, American Express, Discover, PayPal, money orders, personal or business checks and wire transfers. Debit cards (also called check cards, ATM cards or bank cards) are also accepted only if they have a Visa or MasterCard logo.
Please note: All prices shown on our website are listed in U.S. Dollars.
Is ordering online safe and secure?
iPaintings ensures you will have a safe and secure online shopping experience. Your privacy and protection are our top priorities. We only utilize state-of-the-art encryption technology called Transport Layer Security (TLS) on our website that protects your credit or debit card payment information and prevents unauthorized people from intercepting any of your personal information. The TLS technology automatically encrypts any information that is being sent by you over the internet.
Do you sell your oil paintings worldwide?
Yes! We welcome orders from anywhere in the world.
Do you have a minimum purchase requirement?
We do not have a minimum purchase requirement. You have the option to purchase as little as one oil painting or as many as you like and still receive our unbelievably low discount prices......direct to you!
Guarantee and Return Policy
At iPaintings, your total satisfaction is our #1 goal! That is why we offer our exclusive 5-Star Guarantee, which ensures our valued customers receive the absolute finest quality, low "direct to you" discount prices, thousands of exquisite oil paintings in stock for your selection, and a safe and secure online shopping experience....all backed by our 30 day money-back guarantee!
More about 5-STAR GUARANTEE
Shipping Information
When will my order be shipped?
We always have thousands of oil paintings in stock in our huge inventory. All in-stock orders are usually shipped from our warehouse facility within 48 hours from receipt of your order and payment confirmation. If by chance we are temporarily out of stock on a painting, we will commission one of our master artists to hand-paint the oil painting for you. Estimated delivery time for out of stock paintings is approximately eight to ten weeks. We promise you will be absolutely thrilled with your oil paintings!
What are your shipping charges?
We offer FREE SHIPPING on all orders for framed or unframed oil paintings to any destination in the Continental USA. For all other destinations, please read our complete shipping policy.
Trade Account Information
If you want to make BIG MONEY reselling our museum quality hand-painted oil paintings, then you are in the right place! Our exquisite oil paintings practically sell themselves! We offer our Trade Accounts special trade discounts and other exclusive privileges that are not found on our general website! If you want more information on opening a Trade Account, please call our Resellers & Trade Accounts Division toll free from anywhere in the U.S. or Canada at 800-660-0278. For all other international customers, please call us at +1-561-314-3500.
Contact Information
We care about your comments and strive to make your buying experience a pleasurable one. If you have any special needs or questions, simply send your message to our Customer Service Department from our Contact Us page. You may also call us toll-free from anywhere in the U.S. or Canada at 800-660-0278. For all other international customers, please call us at +1-561-314-3500. You will always receive a prompt and courteous reply from one of our customer service representatives. Our Customer Service Department is open to receive your enquiries during the following hours: 8:30AM- 5:30PM (EST) Monday-Friday.