PERSONAL INFORMATION COLLECTION AND USE
Account Registration and Online Purchases - At the time when you register for an account and make a purchase on our Website, we collect and store the following Personal Information: your name, billing and shipping address, telephone number, fax number, E-Mail address, and any other information as indicated on the account registration form. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time. In addition, when you are using a credit or debit card to pay for your purchase, we ask that you provide us with your card information (type of card, name as it appears on the card, card number, card verification number and the expiration date). Your card information is not stored by us and will need to be re-entered for each purchase transaction. We will send you confirmation E-Mails when you register for a new account and when you make a purchase. We will also send you E-Mails to update the status of any pending order. When we have any questions concerning your order, we use your Personal Information to contact you, either by E-Mail, telephone or postal mail. In addition, we may send you E-Mails to collect ratings, feedback, or testimonials related to your purchase.
E-Mail Subscribers - When you sign up to receive our newsletters via E-Mail, we collect and store your E-Mail address. We then use your E-Mail address to periodically contact you with details regarding our special offers, exclusive sales, new product releases, the latest promotions, or upcoming events. If you prefer not to receive periodic E-Mails from us regarding our exclusive sales and promotions, you may opt-out either by clicking on the unsubscribe link at the bottom of the E-mail or by contacting us by E-Mail at [email protected], or calling us at 1-800-660-0278 in the USA and Canada or at +1- 561-314-3500 for international users. Please Note: At the time when you have registered for an account on our Website and placed an order, you may also opt-out at the "My Account" page by specifying that you do not wish to receive any E-Mail Newsletters from us.
Telephone and Postal Mail Newsletters - If you supply us with your telephone number or postal address online, you may receive periodic mailings and/or telephone contact from us regarding exclusive sales, new product releases, the latest promotions, upcoming events and our latest catalog of products. If you prefer not to receive periodic telephone calls or postal mail from us regarding our exclusive sales and promotions, you may opt-out by E-Mailing our Customer Service Department at [email protected] or calling us at 1-800-660-0278 or +1-561-314-3500 for international users.
Resellers & Trade Accounts - If you are a reseller, such as interior designer, builder, architect, picture framer, art gallery, furniture store, antique store or any other retail store and you wish to establish a Trade Account with us, we will collect and store the following information from you when you complete the application process: your name, your business name, your type of business, your business address, your E-Mail address, your telephone number, your fax number and your Resale Certificate. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time.
Contact Us - When you contact us via E-Mail, Postal Mail or Telephone with any questions, suggestions or requests for information, we will use either your E-Mail address, Postal Mail address or your Telephone Number to respond to you promptly. You may contact us by:
Att: Customer Service
10058 Spanish Isles Boulevard, F3-F4
Boca Raton, Florida 33498 U.S.A.
Toll Free U.S. and Canada: 1-800-660-0278
International: +1- 561-314-3500
Monday through Saturday 8:30 A.M. to 5:30 P.M. (EST)
Usage Tracking - We may automatically collect general statistical information regarding our Website and its visitors, including IP (internet protocol) addresses, pages viewed, number of visitors, browser type, ISP (internet service provider), products purchased, referring/exit pages, and/or similar data. We collect this information to track the traffic throughout our Website, analyze trends, and to improve your shopping experience while you visit our Website. We may provide this statistical information to third parties to plan our advertising and promotional programs. We partner with these third parties to either display or mange advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on our Website and other websites in order to provide you advertising based upon your interests and browsing activities. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising." We may allow access to other data collected by our Website to facilitate transmittal of information that may be of interest to you. If you prefer that we do not share your Personal Information with Third-Party advertising partners, you may opt-out of such sharing by contacting us at [email protected].
We may also utilize other technologies such as pixel tags and/or web beacons to help us better understand user behavior when you are browsing our Website. A pixel tag (also known as a web beacon) is a piece of code embedded on the Website that collects information about what parts of the website a user has visited, along with measuring the effectiveness of any advertisements being implemented by us or any third party companies.
SHARING OF PERSONAL INFORMATION
iPaintings does not sell, rent or lease your Personal Information to third parties. We will only share or disclose your Personal Information to third parties under the following circumstances:
- We may disclose your Personal Information to outside shipping companies to transport your orders.
- We may disclose your Personal Information to payment and banking providers to bill you for product purchases.
- We may disclose your Personal Information to outside E-Mail providers to send you promotional offers and updates, only if you have opted in to receive E-Mails from us.
- We may disclose your Personal Information to resolve legal disputes or examine problems, when we believe in good faith that such disclosures are necessary to comply with any law, regulation, court order, subpoena, government, or law enforcement request.
- If such disclosure will protect the rights and property of iPaintings, including its users, contractors, agents or suppliers.
We are committed to preventing unauthorized access to any of your Personal Information, including your credit or debit card information. Therefore, iPaintings has taken important precautions to ensure that this information is safe and secure. The Personal Information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to maintain the security of your Personal Information when you complete a transaction or access your Personal Information. We also maintain strict internal procedures that restrict your Personal Information only to employees that need to know your Personal Information to provide products and services that you request. As a registered user of our Website, your online account information is protected by a confidential password that is only selected by you. We highly recommend that you do not disclose your password to any other person. In addition, we only utilize state-of-the-art encryption technology called Transport Layer Security (TLS) on our website that protects your credit or debit card payment information and prevents unauthorized people from intercepting any of your Personal Information. The TLS technology automatically encrypts any information that is being sent by you over the internet. Please be aware, however, that no data transmission over the internet can be guaranteed to be 100% secure. Although we make reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security.
iPaintings is concerned about the safety of children when they use the internet. iPaintings does not knowingly market to or collect information from any minors under the age of 18. You must be 18 years of age or older to register for an account and make a purchase on our Website. If we are notified or become aware that a minor under the age of 18 has registered for an account, we will immediately remove their Personal Information from our database and files.
THIRD PARTY LINKS
We will retain your information for as long as your account is active, your information is needed to provide services to you, or as necessary to fulfill our legal obligations and comply with applicable laws. If you wish to delete your account or request that we no longer use your information to provide you services, please contact us at [email protected] and we will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
OPT-OUT / CHOICES
You have the right to object to and opt-out of certain uses and disclosures of your Personal Information. Where you have consented to our processing of your Personal Information, you may withdraw that consent at any time and opt-out of further processing by contacting [email protected]. These opt out choices include the following:
E-Mail: If you receive an unwanted E-Mail from us, you can use the unsubscribe link found at the bottom of the E-Mail to opt-out of receiving future E-Mails, or you may send your request to [email protected]
TELEPHONE COMMUNICATION: We will place your account on a Do Not Call list within 30 days after you have contacted us with this request.
COOKIES: You may restrict or stop the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that this must be done on all devices you own, including mobile devices.
UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES
Upon request, iPaintings will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. To request this information please contact us at [email protected]
You have the right to access, change, modify, correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Account", where you can view and make changes to most of your Personal Information. For security purposes, certain personal information can only be changed by contacting one of our support staff. To protect your privacy, we will take reasonable steps to verify your identity before granting access to or making any changes to your Personal Information. Please note that we will respond to any requests regarding your privacy preferences or changes within a reasonable timeframe.
PRIVACY QUESTIONS AND COMPLAINTS