"In the process of redoing my family room, I had several unsuccessful experiences in trying to find the right painting to go over my fireplace. When I called your company, Cindy Schneider answered the phone, and responded by taking a very personal interest in my needs. I told her how much I loved the Bierstadt paintings, but it was hard to tell on the computer screen the true color and lighting in the paintings. I told her about the colors and decor of my family room, and she recommended the painting, "Sierra Nevada Morning". This painting turned out to be perfect in my room, and it brings me joy to look at it.
Initially, I was going to look for a local framer, but called back and talked to Cindy about buying a frame from them. She was so helpful and e-mailed me suggested frames to go with the painting. I selected a frame at the end of the week, and Cindy called me back on Monday morning to tell me that the frame had a flaw in it and that the colors did not match right with the painting. I was so thankful that she was honest with me and helped to prevent me from making a big mistake. She redirected me to some other frames, and the one I ended up selecting is magnificent with the painting.
It is a satisfying experience to be able to select a painting that so suits my individual tastes and needs. But I give Cindy the credit for knowing the stock so well, taking such a personal interest in my needs, and for also having a talent to be able to recommend what would be right for my room. I would recommend your company highly for the quality of the paintings, the quality of the frames, and the personal and very timely service."
Initially, I was going to look for a local framer, but called back and talked to Cindy about buying a frame from them. She was so helpful and e-mailed me suggested frames to go with the painting. I selected a frame at the end of the week, and Cindy called me back on Monday morning to tell me that the frame had a flaw in it and that the colors did not match right with the painting. I was so thankful that she was honest with me and helped to prevent me from making a big mistake. She redirected me to some other frames, and the one I ended up selecting is magnificent with the painting.
It is a satisfying experience to be able to select a painting that so suits my individual tastes and needs. But I give Cindy the credit for knowing the stock so well, taking such a personal interest in my needs, and for also having a talent to be able to recommend what would be right for my room. I would recommend your company highly for the quality of the paintings, the quality of the frames, and the personal and very timely service."
